Hire the best business operations team

Popular roles in business operations

We quickly find top talent for your business and employ them on your behalf, but they still work solely for you! We do all the extra admin that comes along with recruitment and employment, such as supplying laptops, managing payroll and handling HR responsibilities. We told you we’re awesome.

Why hire a business operations team?

Efficiency and productivity

Members of the operational team are typically concerned with the fine-tuning of activities within an organisation, and this aims to enhance the flow of work. By analysing the procedures, they get rid of delays, automate processes that take much time, and allow employees to work more on their tasks. In research done by McKinsey, they argue that firms that have successfully achieved operational efficiency gains of up to 30 percent, which in return translates to considerable cost reductions and increases in productivity. Furthermore, on average, companies that hire a business operations team grow 20% of the rate as those companies that do not invest in operations teams.

Data driven decisions

Having an operational team also involves data collection and analysis into the decision-making process of the company. Instead of making educated guesses, business houses can therefore make decisions that can take them in the right strategic direction. The study by PwC showed that the firms that utilised data were asked to improve on decision-making three times as compared to their counterparts. A business operations team is not only a keeper of current performance indicators, but it is also able to calculate upcoming tendencies, potential losses, and guide the company on what actions will be the most or least beneficial to be taken. Hire a business operations team to make better decisions at all levels of the organisational hierarchy because the decision makers have better information.

To improve cross-functional relationship

In any organisation that is in the process of developing, there are usually communication complicating issues and compartmentalisation. A business operations team plays a crucial role of making sure that the departments in an organisation are in harmony and working in unison particularly towards achieving the general business objectives. An article appearing in the Harvard Business Review pointed out how organisations that have an effective cross-functional integration are 5% more effective and 30% more creative. As a result, hire a business operations team and cancels out issues of miscommunication that trigger inefficiencies by ensuring order among the teams.

Enable scale and long-term development

Expanding a business is explained to be a very delicate exercise that if poorly managed may result into business operational crises. An efficient operations team keeps the systems in place flexible so that growth of the business does not affect the functionality of other systems. According to Bain & Company research, 85% of organisations that failed to manage the growth process had weak operational foundations. The work of the operations team also involves initiating proactive strategies to support the growth, which enables the business to improve on quality and efficiency in addition to growth, especially where the venture expands the business to new markets or additional product lines. Hire a business operations team to make sure you don’t make the same mistake.

Clients we’ve helped

Black Piano brings deep expertise in building and maintaining offshore teams with best-in-class people, processes and culture. Very quickly, they have become a fundamental part of our company and have influenced greatly our IT delivery milestones.

Fabiano, CEO

Parabellum RE

Working with Black Piano as our strategic resourcing partner has been an absolute game-changer for NFS Technology. When we embarked on the development of a completely new solution, we knew we needed a team with precisely the right skills to bring our vision to life. Black Piano stepped in seamlessly, expertly setting up a brand-new team tailored to our project's unique requirements.

Seraj, Senior Director Product

NFS Technology

With Black Piano, we have built an offshore team of dedicated and talented individuals who have completed multiple MVPs in exceptional time and quality. Black Piano deeply understand our needs, going above and beyond to connect us with the right candidates.

Charlie, Portfolio Manager

New Future Ventures

We started working with Black Piano only 6 months ago and in that time we’ve built a team of 23 performance marketing professionals. When I met Black Piano, I wanted to set up an offshore team, and I was thinking about going it alone. Give Jonathan a call, and let him and his team guide you through the process. The speed they work is exceptional, their pricing is fair and transparent, and the additional support we get is invaluable. We’re true partners!

Nathan, CEO

Make Me Local

The Black Piano partnership is reliable and efficient, and has resulted in our ability to deliver timeously to our clients. The best value in the relationship comes from the continual interaction with Jonathan and Abhishek. It is very easy to work with them as they are accommodating to our business needs during challenging situations. This has undoubtedly created a winning formula for success.

Steve, Operations Executive

Altron

Black Piano has been a game-changer for our company, leveraging their expertise and knowledge to source the best talent while saving us a significant amount of time on recruitment, interviewing, and management. Their services have been invaluable in helping us streamline our operations and achieve our business objectives.

Luis, Managing Director

Parabellum RE

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