An Account Manager is a person who manages and supervises accounts for a company or an organisation. Their primary function is to act as the first line of contact with important consumers of the organisation’s products and services. They establish goodwill, customer satisfaction and sales from their portfolio of accounts. Account Managers play important roles as middlemen between key clients and the business organisation. They provide personalised service for creating and finding revenues, solving problems, expressing needs, and more importantly, realising the value of strategic accounts over the long-term partnership they form. For best client services, hire our client servicing team or hire a business developer for gaining new clients.
Hiring an Account Manager should be quick and affordable. At Black Piano, we work with you to find, hire and manage top talent from India, costing just £579 per month for executive roles. You can enjoy huge savings of up to 79% compared to £2,708 in the UK.
How do we do it? India’s large educated population, lower cost of living and favourable exchange rates make it easy to hire great people affordably. UK hiring costs are soaring, and with increases to minimum wage and Employers National Insurance (NICs), offshoring with Black Piano is the smartest way to control costs and protect margin.
We manage everything, from recruitment to payroll, compliance to HR, so you can focus on growing your business while keeping costs low and profits high. Partnering with Black Piano will revolutionise your bottom line so you can get back to enjoying or re-investing your hard-earned profits.
Client satisfaction is essential for any business, and this is where Account Managers step in, they help in engaging and developing both short-term and long-term relationships with the clients. Account Managers have special skills, and they are usually the only point of contact for the client who would be responsible for any of their queries and how fast such queries would be dealt with. They are not only accountable for the business but also for the client, making sure that the business model enables communication without any hitches. Hire an Account Manager for a trustworthy and safe business model through proactive handling of communication availability, check-ins, and progress on their issues before problems arise.
In the absence of an Account Manager, a lot of companies have difficulty resolving the issues of communication barriers between clients and teams, which often results in their failure to meet deadlines or deliver as expected. Hire an Account Manager to resolve all these issues. Account Managers break up silos of teams like design, marketing, and finance and make sure no one is working on this project in isolation. An Account Manager will take care of the running of the projects such as controlling the timelines, availability of resources, and ensuring the client’s expectations match the deliverables, thus helping in reducing interference and satisfying the clients.
The majority of companies that do not enlist a dedicated Account Manager tend to find their employees stressed, trying to manage client communication with other roles. This causes functional problems as attention shifts when different tasks are done or when dealing with how clients understand the process, time, and available resources. An Account Manager assumes the client processing responsibility and allows a creative designer, developer, or operations team member to perform their work without interruption. This is beneficial to the entire business as it enables each employee to focus on their area of expertise, making productivity better and output quality. Clients benefit more, and the company resources are utilised effectively. Hire an Account Manager to enhance your productivity and ensure all deadlines are met.
Most of us know that an Account Manager is responsible for ensuring that the clients who are already in their portfolio remain satisfied. When they know what the client is trying to achieve within a certain timeframe, what the client’s industry is doing at the moment and what is missing from the client’s offering, Account Managers can identify services or products that the client has not yet thought of. This is also referred to as upselling-providing advanced or superior services or products or cross-selling- offering services or products that are in harmony with those already purchased by the client depending on the nature of the business. Beyond this, a happy client is likely to encourage other people to use your services, thereby creating possibilities for referrals and hence, new business.
Account Managers play very significant roles in bridging businesses and the client to make the communication with satisfaction smooth across the management of client relationship, project management wherein all needs of the client will be met while adding newer dimensions in growth. Understanding client goals would translate into providing the necessary solutions for loyalty, retention, and business.
An Account Manager acts as support to your business, making great relationships with clients, ensures that services are performed on time and finding new opportunities for development. He would pre-emptively resolve all issues with alignments about your business goals, ensuring maximum satisfaction from the client and thus driving revenue and sustainable partnerships.
If you want to hire a dedicated Account Manager within your budget, then you should offshore to India with Black Piano. You just need to tell us your requirements and we will find a perfect fit for you. Unlike traditional EoR our job does not end with finding, but we will continue our support through and through. As their legal employer we will take care of all HR duties and administrative task whereas you focus on performance and core elements of your business. If you want to hire best talent within your budget- Connect with Black Piano
Account Managers can hold a degree in business, marketing, or related fields. Certifications like CIM (Chartered Institute of Marketing), PMP (Project Management Professional), or sales management courses will enhance their credibility.
We quickly find top talent for your business and employ them on your behalf, but they still work solely for you! We do all the extra admin that comes along with recruitment and employment, such as supplying laptops, managing payroll and handling HR responsibilities. We told you we're awesome.
Hunting for the right Account Manager is often a time-consuming and stressful process. But not at Black Piano. To recommend the best possible candidates for your business, we leverage our network and smart recruitment. Whether it’s for specialists or generalists, we make it a point that only the finest hands are made available to you. Just give us what you need, and rest easy, we will complete the rest.
After we find your dream candidate, you enjoy their expertise to the fullest but do not need to bother with any contracts, legal issues, compliance, or any of those troublesome things. Black Piano will become the Employer of Record which deals with all employment forms, onboarding, and ensure that new employees on the first day of work are ready to perform their functions. You get the best fit for your organisation, and we manage all the necessary processes to make it happen which is fast and effective.
We at Black Piano do not limit ourselves to helping you find the right people. In addition to recruitment, we also take care of the full burden that employment entails. From providing basic items such as laptops and work supplies to taking care of payroll, and benefits, and addressing HR issues, we do it all. You stay doing what you are good at – developing your business – and we will handle everything else that is in the background.
An Account Manager can have 15 to 55 clients, depending on workload and type of client management.
Account Managers manage multiple clients’ accounts- their needs, grievances, and scope of improvement whereas Project Managers manage not the complete client but one of the projects of that particular client.
Trained Account Managers know how to manage your business services and products, so they wait for the right time to offer upselling or cross-selling to the client.
Affordable Account Managers and best global talent are major benefits when you hire Account Manager staffing solutions from Black Piano.
We have an in-house HR team that will manage payroll and other HR duties for remote Account Managers on your behalf.