17 simple ways to reduce IT business costs
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Hire the best IT Support Specialists
Save and hire remote IT Support Experts
IT Support professionals ensure the smooth running of the systems-network-software combination in a company. They assist in resolving hardware and software problems, providing technical advice, data security management, system update management, etc. IT support teams can help businesses by introducing new technologies and streamlining IT systems to further improve business operations. Without IT Support, businesses would basically be wasting both time and money on issues ranging from technology disruption to cyber threats, as well as ineffectiveness caused by poorly functioning technological infrastructure. Hire a complete service support team or customer care representative along with IT Support Experts for the best customer experience.
Why pay £2,292 when you can pay £741?
Hiring an IT Support Specialist should be quick and affordable. At Black Piano, we work with you to find, hire, and manage top talent from India, costing just £741 per month for executive roles. You can enjoy huge savings of up to 68% compared to £2,292 in the UK.
How do we do it? India’s large educated population, lower cost of living and favourable exchange rates make it easy to hire great people affordably. UK hiring costs are soaring, and with increases to minimum wage and Employers National Insurance (NICs), offshoring with Black Piano is the smartest way to control costs and protect margin.
We manage everything, from recruitment to payroll, compliance to HR, so you can focus on growing your business while keeping costs low and profits high. Partnering with Black Piano will revolutionise your bottom line so you can get back to enjoying or re-investing your hard-earned profits.
Role seniority
UK salary
India salary
Saving
Executive
(1-4 years)
(1-4 years)
£2,292
£741
68%
Senior
(4-8 years)
(4-8 years)
£3,125
£1,157
63%
Manager
(8-12 years)
(8-12 years)
£4,583
£1,389
70%
Why hire an IT Support Specialist?
Knowledge and expertise in IT
Hiring IT Support Specialist brings specialised expertise into your business. If one were to look at the statistics, on average an IT Support Expert works on and covers grounds for at least 10 years or with an intensive undertaking having extensive experience, it could cover some aspects concerning the new technologies available in the market. IT Support Specialist can solve almost all technical problems if they arise; they are ready to secure your systems and even hold your hands as you walk through very modern sophisticated IT solutions. Without expert IT Support, a typical business may end up suffering from different technical problems that hinder function, or it may leave the business very vulnerable to a cyber attack. IT Specialists know how to design and propose an efficient solution, whether it be up on structure, server issues, or network management. Their levels of expertise ensure your IT environment is well-running, with less downtime and higher productivity.
Minimising downtime and avoiding issues
One of the major reasons to hire IT Support Specialist is to make your company incur as little downtime as possible since downtime costs an arm and a leg for any business. IT professionals are assigned to monitor your systems proactively and identify those problems within your organisation before turning into a disaster and effectively resolve them quickly for minimal possible disruption. If it is hardware failure, software bugs, connection problems, or more, IT Support Expert helps to prevent these challenges from impeding your productivity. They can remedy damage caused by vulnerabilities that could lead to loss of data or possible security breaches through preventative regular maintenance, updates, and performance checks. Furthermore, they can react quickly and get normal operations running again faster than an average in-house or inexperienced staff member could do so.
Cost-effective and scalable solutions
For any business, large or small, dedicated IT Support is cost-effective. Most often, it becomes unaffordable for smaller companies to maintain a full-fledged dedicated internal IT department. Hiring an IT Support service is a very budget-friendly alternative. Instead of spending money on creating a whole infrastructure that would come along with an in-house IT department, businesses can only pay for services when they actually require them. IT Support can also scale, as your company grows and so shall the services you receive. More storage required? Possible. Cybersecurity measures? Possible. IT support service will fit your needs without the intensive upfront investments.
Prioritise core business functions
IT Support Specialist enables your employees to focus on what they do best by setting aside the fundamental activities of the company. IT problems handled internally can be time wasters and distract the work-from-home employees away from focusing on customer service, product development, or sales. So, IT Support removes the load from your team members and does not require wasting time on troubleshooting technical issues. Moreover, IT Specialists may render training and guidance into the ongoing stabilisation of your staff in daily handling of low-level technology tasks. This brings some amount of efficiency to the entire organisation. Ultimately, outsourcing IT Support enables you to focus resources and attention on areas that drive growth and innovation, leaving technical details to be cared for by experts.
What does IT Support Specialist do?
IT Support Specialists manage and troubleshoot technology systems within an organisation. They resolve issues related to hardware, software, and networks, ensuring smooth and uninterrupted operations. IT support teams may assist with everything from technical troubleshooting and system maintenance to installing software and managing user accounts, keeping businesses up and running.
How can IT Support Specialist help your business?
IT Support Specialist enhances business efficiency by ensuring technology systems function properly. They prevent downtime by addressing technical issues promptly, minimising disruptions. Their expertise allows employees to work seamlessly with minimal technical interruptions. IT Support also helps safeguard against cybersecurity risks, ensuring data integrity, and protecting sensitive business information.
How to hire the best IT Support Specialist?
To hire top IT Support professionals, connect with Black Piano for expert recruitment services. Whether you are looking for full-time or part-time IT Support, we ensure you find skilled professionals who meet your specific needs. With our EOR (Employer of Record) services and offshoring to India, we simplify the hiring process. We find-hire-manage, so that you can focus on more important tasks. If you want to hire the best talent within your budget- Connect with Black Piano!
What are the qualifications/certifications required by IT Support Expert?
IT Support Experts generally require a degree in IT or computer science. Certifications like CompTIA A+, ITIL (Information Technology Infrastructure Library), or Microsoft Certified IT Professional (MCITP) are highly valued.
We handle it all
We quickly find top talent for your business and employ them on your behalf, but they still work solely for you! We do all the extra admin that comes along with recruitment and employment, such as supplying laptops, managing payroll and handling HR responsibilities. We told you we're awesome.
Find
We can find the right IT Support talent like no one else. We have a network of skilled professionals all ready to provide IT Support Specialist for your business. Be it someone with specific technical expertise or just a reliable all-rounder, we will search high and low to find the perfect match for your needs. You can relax, knowing the best talent matching your business culture and goals is being selected without you having to bother with all that.
Hire
Finding the right person is just the first step, and then we make it absolutely seamless in terms of hiring for your business. Everything is done for you, from contracts to compliance, making sure everything is aboveboard and simple. The boring stuff like background checks, salary, or benefits—they all belong to us. Leave hiring to us and you can spend time doing what matters most to you-your business.
Manage
Managing your IT Support staff shouldn't feel like a headache. At Black Piano, we will handle payroll to HR issues, and you won't have to lift a single finger. We ensure that your team receives their payments on time, puts all the benefits in place, and meets all compliances. But that isn't it; any HR issues that may crop up, we are there for them.
Clients we’ve helped
Black Piano brings deep expertise in building and maintaining offshore teams with best-in-class people, processes and culture. Very quickly, they have become a fundamental part of our company and have influenced greatly our IT delivery milestones.
Fabiano, CEO
Parabellum RE
Working with Black Piano as our strategic resourcing partner has been an absolute game-changer for NFS Technology. When we embarked on the development of a completely new solution, we knew we needed a team with precisely the right skills to bring our vision to life. Black Piano stepped in seamlessly, expertly setting up a brand-new team tailored to our project's unique requirements.
Seraj, Senior Director Product
NFS Technology
With Black Piano, we have built an offshore team of dedicated and talented individuals who have completed multiple MVPs in exceptional time and quality. Black Piano deeply understand our needs, going above and beyond to connect us with the right candidates.
Charlie, Portfolio Manager
New Future Ventures
We started working with Black Piano only 6 months ago and in that time we’ve built a team of 23 performance marketing professionals. When I met Black Piano, I wanted to set up an offshore team, and I was thinking about going it alone. Give Jonathan a call, and let him and his team guide you through the process. The speed they work is exceptional, their pricing is fair and transparent, and the additional support we get is invaluable. We’re true partners!
Nathan, CEO
Make Me Local
The Black Piano partnership is reliable and efficient, and has resulted in our ability to deliver timeously to our clients. The best value in the relationship comes from the continual interaction with Jonathan and Abhishek. It is very easy to work with them as they are accommodating to our business needs during challenging situations. This has undoubtedly created a winning formula for success.
Steve, Operations Executive
Altron
Black Piano has been a game-changer for our company, leveraging their expertise and knowledge to source the best talent while saving us a significant amount of time on recruitment, interviewing, and management. Their services have been invaluable in helping us streamline our operations and achieve our business objectives.
Luis, Managing Director
Parabellum RE
FAQs
Will my business have dedicated IT Support Specialists?
Yes, your IT Support Specialist will work for your business only.
Can IT Support Experts work remotely?
Yes, they can work remotely.
How does Black Piano handle payroll for remote IT Support Experts?
Black Piano has a dedicated HR team which will manage payroll for remote IT Support Experts.
Is it possible to scale up or down the IT support team based on my requirements?
Yes, based on your requirements, you can scale up and down IT support team.
What happens if the IT Support Specialist doesn’t meet my expectations?
If the IT Support Specialist doesn’t meet your expectations, we’ll promptly replace them at no additional cost.
