So, you’ve hired your remote team and they’re busy delivering great work. But HR issues can pop up at any time. Maybe it’s pay-related, about leave management, pensions, tax or even a personal bereavement. You don’t have the answers. That’s ok. You’re not supposed to. Human resource management is the end-to-end process of keeping staff happy, motivated and supported, measured through employee satisfaction and retention. It’s a deeply embedded part of our service to you and it’s what Black Piano does best. That’s why our employee retention rate is a stunning 98%.
Yes, HR can be outsourced. Black Piano provides an HR management service to all our clients which is built in to the price you pay.
Black Piano provides a comprehensive HR management service, comprising of onboarding, reward and recognition, conflict resolution, reporting and offboarding.
No, it is not illegal to not have an HR department. Your business will be more successful if your staff feel happy, motivated and supported. An effective HR team makes it much more likely that staff will stay, long-term.
HR professionals can be hired in lower-cost regions of the world for between 50% and 70% cheaper than in the UK.
An HR managed service is when an organisation delegates HR management of some or all of their staff to a third party. This ensures that staff are being effectively supported by trained HR professionals.
HR outsourcing is when a company contractually hands responsibility for HR to a third party. Hiring an in-house HR team is when a company chooses to recruit HR professionals to work directly for them.
In 2025, staff are motivated by more than just remuneration. Flexible working hours and work location have become much more important factors in employee engagement and employee retention in recent years, particularly for remote hires.
Outsourcing HR to an expert third party will reduce overheads and red tape, ensuring that issues are handled quickly and effectively. Hiring HR professionals in lower cost regions of the world can further reduce operational costs.
Black Piano’s HR team are professionally trained in local labour laws and have years of experience supporting remote hires. We ensure compliance across all aspects of hiring.
Yes, every client is assigned a dedicated HR manager.
Almost all hires are permanent employees of Black Piano. This means we handle payroll processing and all local employment obligations in the same way as you would in your home country.
Yes, we handle talent acquisition, payroll processing and HR management of all hires made with Black Piano.
Staff disputes or grievances are handled immediately. Whatever the issue, you can be assured that your Black Piano HR manager will support you and your remote team day by day until the issue is resolved.
When you hire a remote team with Black Piano, you’re not outsourcing. We provide a comprehensive service to you, from recruitment to payroll to HR management, ensuring that you build the perfect team without any of the overheads.