Remote Human Resources (HR)

Hire remote workers for UK business

What is Human Resource (HR) management?

So, you’ve hired your remote team and they’re busy delivering great work. But HR issues can pop up at any time. Maybe it’s pay-related, about leave management, pensions, tax or even a personal bereavement. You don’t have the answers. That’s ok. You’re not supposed to. Human resource management is the end-to-end process of keeping staff happy, motivated and supported, measured through employee satisfaction and retention. It’s a deeply embedded part of our service to you and it’s what Black Piano does best. That’s why our employee retention rate is a stunning 98%.

Why choose Black Piano for HR management?

Your dedicated HR manager

When you hire with Black Piano, we assign a dedicated HR manager to you and your business. Any query that relates to your remote team can be directed to your HR manager, who will react immediately. Not sure about local public holidays? Your member of staff is late to work? You’d like to issue a bonus payment? Need a new laptop? We’ll handle everything. No chatbots. No online portal. A dedicated HR manager who understands your business and your team... inside and out.

98% retention rate

Hiring is as much about finding great people, as it is about keeping great people. Ensuring a high retention rate takes focus, dedication and commitment. And all of that takes energy... especially when hiring remotely. How do you build a culture of togetherness when you’re not physically together? Well... when you hire remotely with Black Piano, you can rest assured that employee engagement and retention will never be an issue. We know what makes and keeps remote staff happy. We’ve built a market-leading reward and recognition programme, and we work tirelessly in the background with all members of staff to ensure morale stays high, and issues are identified and handled swiftly and effectively.
Hire remote workers in the UK with Black Piano

Deep local HR knowledge

The benefits of hiring in another country sound great. And they are! But... without detailed knowledge of local legal and accountancy requirements, it can be quite easy to get into trouble, quickly. Black Piano’s compliance team understand everything there is to know about hiring remotely, including local diversity and inclusion requirements. From payroll processing and taxes to leave management and even food coupons, we ensure every member of staff is accurately supported in line with local legal requirements. So you don’t need to worry.

Getting to know your new hires

Hiring in a new region is a daunting step, which doesn’t stop at talent acquisition or contracting. People born and raised in different countries are often culturally different to you and your existing team. Hierarchy, communication, body language. All unique... and the list goes on. Black Piano’s HR team are special. They are native to the region you’re hiring in, while also having deep experience in translating and supporting international clients in onboarding and understanding their new team. We provide face-to-face training for new clients, and virtual training for new members of staff. And this continues indefinitely, until you and your new team are working in harmony.

We handle it all

We quickly find top talent for your business and employ them on your behalf, but they still work solely for you! We do all the extra admin that comes along with recruitment and employment, such as supplying laptops, managing payroll and handling HR responsibilities. We're pretty awesome.

Find

Our team of recruiters are deeply experienced in quickly finding you a selection of suitable candidates to fill your open roles.

Hire

We are the legal employer of your new hires. While they are employees of Black Piano, they work exclusively for you, like permanent staff.

Manage

You’re not left alone. We have a magic formula that keeps your hires happy. Partnering with us will help you manage a dedicated and motivated team.

HR management in 4 simple steps

Motivating and retaining great people is an always-on process. It takes real effort, knowledge and dedication. And it's our bread and butter. Here’s how it works...

Happy from A to Z

Starting a new job is a big day for any new hire, and for remote hires who are working from home, it’s even more important to get it right. Your dedicated Black Piano HR manager will be closely involved for the first two weeks, ensuring smooth onboarding. If the time comes and you decide to release a member of your remote team, Black Piano will manage the exit process smoothly and sensitively, ensuring work is handed over and a replacement candidate identified.

What if things go wrong?

This doesn’t happen often. But it’s a reality of all hiring. It can go wrong. In most cases, issues are short-lived and related to misunderstandings in communication. Your HR manager will step in and hand-hold you and your new hire through the conflict. If required, we’ll implement a performance improvement plan (PIP) and work together on training and development requirements. If the issue becomes terminal, we will help you find a suitable replacement candidate, or simply offboard as swiftly as possible.

Keeping morale and motivation high

How do we maintain a 98% retention rate? We’ll let you into a secret. It’s our reward and recognition programme. While you’re focused on delivering great work, we’re busy ensuring your remote team are happy, motivated and secure. From regular check-ins and performance appraisals to spot bonuses and incentive schemes, Black Piano has built a market-leading reward and recognition programme that we are extremely proud of. And the best bit? You don’t need to think about it. We’ve got it covered.

Facts and figures to help you manage your team

Black Piano gathers a range of important data about your remote team, to help you, and them, work together effectively. From leave management and sick days, attendance tracking and time-writing, to birthdays and important events, we’ll keep you up-to-date with regular data about your team. Contractual data is held in our Terms and Conditions, signed digitally and emailed to you at the start of our relationship, and in the Statement of Work you sign at the point of hiring.

Happy from A to Z

Starting a new job is a big day for any new hire, and for remote hires who are working from home, it’s even more important to get it right. Your dedicated Black Piano HR manager will be closely involved for the first two weeks, ensuring smooth onboarding. If the time comes and you decide to release a member of your remote team, Black Piano will manage the exit process smoothly and sensitively, ensuring work is handed over and a replacement candidate identified.

What if things go wrong?

This doesn’t happen often. But it’s a reality of all hiring. It can go wrong. In most cases, issues are short-lived and related to misunderstandings in communication. Your HR manager will step in and hand-hold you and your new hire through the conflict. If required, we’ll implement a performance improvement plan (PIP) and work together on training and development requirements. If the issue becomes terminal, we will help you find a suitable replacement candidate, or simply offboard as swiftly as possible.

Keeping morale and motivation high

How do we maintain a 98% retention rate? We’ll let you into a secret. It’s our reward and recognition programme. While you’re focused on delivering great work, we’re busy ensuring your remote team are happy, motivated and secure. From regular check-ins and performance appraisals to spot bonuses and incentive schemes, Black Piano has built a market-leading reward and recognition programme that we are extremely proud of. And the best bit? You don’t need to think about it. We’ve got it covered.

Facts and figures to help you manage your team

Black Piano gathers a range of important data about your remote team, to help you, and them, work together effectively. From leave management and sick days, attendance tracking and time-writing, to birthdays and important events, we’ll keep you up-to-date with regular data about your team. Contractual data is held in our Terms and Conditions, signed digitally and emailed to you at the start of our relationship, and in the Statement of Work you sign at the point of hiring.

Explore our pricing


We’re all about simple, transparent pricing. All employment compensation and overheads are covered. No up-front fees. No ‘starting’ fees. No hidden fees.

Black Piano clients

Black Piano brings deep expertise in building and maintaining offshore teams with best-in-class people, processes and culture. Very quickly, they have become a fundamental part of our company and have influenced greatly our IT delivery milestones.

Fabiano, CEO

Parabellum RE

Working with Black Piano as our strategic resourcing partner has been an absolute game-changer for NFS Technology. When we embarked on the development of a completely new solution, we knew we needed a team with precisely the right skills to bring our vision to life. Black Piano stepped in seamlessly, expertly setting up a brand-new team tailored to our project's unique requirements.

Seraj, Senior Director Product

NFS Technology

With Black Piano, we have built an offshore team of dedicated and talented individuals who have completed multiple MVPs in exceptional time and quality. Black Piano deeply understand our needs, going above and beyond to connect us with the right candidates.

Charlie, Portfolio Manager

New Future Ventures

We started working with Black Piano only 6 months ago and in that time we’ve built a team of 23 performance marketing professionals. When I met Black Piano, I wanted to set up an offshore team, and I was thinking about going it alone. Give Jonathan a call, and let him and his team guide you through the process. The speed they work is exceptional, their pricing is fair and transparent, and the additional support we get is invaluable. We’re true partners!

Nathan, CEO

Make Me Local

The Black Piano partnership is reliable and efficient, and has resulted in our ability to deliver timeously to our clients. The best value in the relationship comes from the continual interaction with Jonathan and Abhishek. It is very easy to work with them as they are accommodating to our business needs during challenging situations. This has undoubtedly created a winning formula for success.

Steve, Operations Executive

Altron

Black Piano has been a game-changer for our company, leveraging their expertise and knowledge to source the best talent while saving us a significant amount of time on recruitment, interviewing, and management. Their services have been invaluable in helping us streamline our operations and achieve our business objectives.

Luis, Managing Director

Parabellum RE

FAQs